Privacy policy
Last Updated: September 8, 2026
Asma Wellness LLC (“Asma Wellness,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use www.asma-wellness.com (the “Site”), purchase our products, contact us, subscribe to our communications, or otherwise interact with us through the Site.
By using the Site, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We collect information that is reasonably necessary to operate our online store, process orders, provide customer service, improve our Site, and communicate with you.
Information You Provide Directly
Depending on how you interact with us, we may collect:
- Your name
- Billing and shipping address
- Email address
- Telephone number
- Information associated with your customer account
- Order and purchase information
- Information you provide when contacting customer service
- Information you provide when subscribing to our newsletter or marketing communications
- Information you voluntarily provide through forms, reviews, surveys, or other communications
Please do not provide sensitive personal information through the Site unless it is specifically requested and necessary for the purpose for which you are providing it.
Payment Information
When you make a purchase, Shopify and/or third-party payment providers that support our store process your payment information.
We do not need to receive or store your full payment card number to process your order. Payment providers may collect and process payment information under their own privacy policies and security practices.
Information Collected Automatically
When you visit our Site, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed
- Referring website or source
- Date and time of visits
- General information about how you interact with the Site
We may use this information to operate, secure, maintain, and improve the Site and to understand how visitors use our services.
2. How We Use Personal Information
We may use personal information for the following purposes:
- To process and fulfill orders
- To provide products and services you request
- To process payments
- To arrange shipping and delivery
- To communicate with you regarding your orders
- To respond to customer service inquiries
- To create and manage customer accounts
- To send transactional communications
- To send marketing communications when permitted by law and, where required, with your consent
- To improve our products, services, website, and customer experience
- To understand Site usage and analyze trends
- To prevent fraud, abuse, and unauthorized activity
- To maintain the security of our Site and business
- To comply with legal obligations
- To establish, exercise, or defend legal claims
- For other purposes disclosed to you at the time information is collected or otherwise permitted by applicable law
We do not use personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy without providing appropriate notice where required by law.
3. Cookies and Similar Technologies
Our Site may use cookies, pixels, tags, analytics technologies, and similar tools.
These technologies may help us:
- Keep the Site functioning properly
- Remember preferences
- Understand how visitors use our Site
- Improve website performance
- Measure marketing effectiveness
- Provide or support advertising and personalized marketing, where applicable
Some cookies are necessary for the operation of the Shopify store, while others may be used for analytics or marketing purposes.
Depending on your location and the technologies used on our Site, you may have choices regarding certain non-essential cookies and tracking technologies.
You can also manage cookies through your browser settings. Disabling certain cookies may affect some Site functionality.
4. Shopify and Service Providers
Our online store is powered by Shopify.
Shopify and other service providers may process personal information on our behalf in order to provide services such as:
- E-commerce and website hosting
- Payment processing
- Order fulfillment
- Shipping and delivery
- Fraud prevention
- Customer support
- Email communications
- Analytics
- Marketing and advertising
- Website security and technical services
We authorize service providers to use personal information only as reasonably necessary to provide services to us or as otherwise permitted by applicable law.
For more information about Shopify's privacy practices, please review Shopify's Privacy Policy.
5. Sharing Personal Information
We may disclose personal information to categories of recipients that are reasonably necessary to operate our business, including:
- Shopify
- Payment processors
- Shipping and delivery providers
- Order fulfillment providers
- Technology and website service providers
- Customer service providers
- Email and communications providers
- Analytics providers
- Advertising and marketing providers, where applicable
- Professional advisors, such as accountants, attorneys, and insurers
- Government authorities or law enforcement when required or permitted by law
We do not sell personal information to third parties for monetary consideration in the ordinary course of operating our business.
If our use of a third-party advertising or analytics service constitutes “sharing” or another regulated disclosure under applicable privacy law, we will provide the rights and choices required by that law.
6. Marketing Communications
If you subscribe to our marketing communications, we may send you information about products, services, promotions, educational content, or other updates that may be relevant to you.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us.
Even if you opt out of marketing communications, we may continue to send transactional or service-related communications, such as order confirmations, shipping notifications, or important account information.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide our products and services
- Complete transactions
- Maintain business and financial records
- Resolve disputes
- Prevent fraud
- Comply with legal, tax, accounting, and regulatory requirements
- Enforce our agreements
The length of time we retain information depends on the type of information and the purpose for which we collected it.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of personal information.
9. Your Privacy Rights
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.
These may include the right to:
- Know or access the personal information we collect about you
- Request information about how your personal information is collected, used, and disclosed
- Request deletion of your personal information
- Request correction of inaccurate personal information
- Opt out of certain sales or sharing of personal information
- Opt out of certain targeted advertising
- Limit certain uses or disclosures of sensitive personal information, where applicable
- Receive information about the categories of personal information we collect and disclose
- Not be discriminated against for exercising applicable privacy rights
California residents may have additional rights under the California Consumer Privacy Act, as amended (“CCPA”), depending on whether and how the CCPA applies to Asma Wellness.
California law currently provides qualifying consumers with rights including knowing about personal information collected and used, deletion, correction, opting out of sale or sharing, and limiting certain uses of sensitive personal information.
10. How to Exercise Your Privacy Rights
To submit a privacy request, please contact us using the information provided in the Contact Us section below.
When appropriate, we may need to verify your identity before completing certain requests. We will use the information you provide for verification only as reasonably necessary to process your request.
We will respond to valid privacy requests within the time periods required by applicable law.
You do not need to create an account solely to submit a privacy request.
If you are a California resident and applicable law gives you a right to opt out of the sale or sharing of your personal information, you may contact us to exercise that right.
Where required by applicable law, we will honor recognized Global Privacy Control (GPC) signals or other legally recognized privacy preference signals.
11. California Privacy Notice
This section applies to California residents to the extent the California Consumer Privacy Act applies to our business.
Categories of Personal Information We May Collect
Depending on your interaction with us, these may include:
- Identifiers: name, email address, telephone number, postal address, IP address, and similar identifiers.
- Commercial information: products purchased, order history, and transaction information.
- Internet or network information: browsing activity, interactions with our Site, and device information.
- Geolocation information: general location information that may be derived from IP address or similar technology.
- Inferences: information that may be used to understand preferences or interests based on interactions with our Site.
- Other information you voluntarily provide: such as customer service communications or information submitted through forms.
We collect these categories to process orders, provide customer service, maintain our Site, support security, conduct analytics, support marketing, and comply with legal obligations.
California law requires applicable businesses to provide consumers with information about categories of personal information collected and the purposes for which those categories are used.
California Privacy Requests
If applicable, California residents may request to:
- Know/access personal information;
- Request deletion of personal information;
- Correct inaccurate personal information;
- Opt out of the sale or sharing of personal information;
- Limit certain uses or disclosures of sensitive personal information; and
- Exercise these rights without unlawful discrimination.
Some rights are subject to exceptions and limitations under applicable law.
12. Children's Privacy
Our Site is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps to delete the information, subject to applicable law.
13. Third-Party Websites and Services
Our Site may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, security, or content of third-party websites or services. When you leave our Site, we encourage you to review the third party's privacy policy before providing personal information.
14. International Visitors
Our business is based in the United States. Depending on where you access our Site from, we may process, store, or transfer your personal information in the United States or other countries where our service providers operate.
Privacy laws in those locations may differ from the laws of your country or region.
Where required by applicable law, we will provide additional privacy protections and rights to individuals located in jurisdictions that provide them.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable laws.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information.
16. Contact Us
If you have questions about this Privacy Policy or would like to exercise a privacy right, please contact us:
Asma Wellness LLC
Email: info@asma-wellness.com
Website: www.asma-wellness.com
We will make reasonable efforts to respond to privacy inquiries in accordance with applicable law.
Last Updated: September 8, 2026
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