Last Updated: September 8, 2026

Thank you for choosing SEIURA, a brand of Asma Wellness LLC.

We currently ship most orders within the United States. We make every reasonable effort to process and ship your order as quickly as possible.

1. U.S. Shipping

We currently offer standard shipping within the United States.

Free Standard Shipping: Orders of $50 or more qualify for free standard shipping.

Orders under $50: A flat-rate shipping fee will apply at checkout.

Shipping charges and available shipping options will be displayed during checkout before you complete your purchase.

2. Order Processing

We generally process and ship orders as soon as possible after we receive them.

We normally process orders received Monday through Friday on the next available business day, and we often ship sooner when possible.

We process orders received on Saturdays, Sundays, or U.S. holidays on the next available business day.

Business days are Monday through Friday, excluding applicable U.S. holidays.

3. Shipping Carriers

We primarily use USPS for our shipments and may use UPS when appropriate.

The carrier selected for an order may depend on the destination, package size, shipping service, and other fulfillment considerations.

Once your order ships, you will receive tracking information when it becomes available.

4. Estimated Delivery Times

Delivery times vary by destination and carrier.

As a general guideline:

• Nearby U.S. destinations: approximately 1–3 business days
• More distant U.S. destinations: approximately 3–6 business days
• Alaska, Hawaii, and certain remote locations may require additional time

These are estimates only and are not guaranteed delivery times.

Delivery may take longer due to weather conditions, carrier delays, holidays, high shipping volumes, transportation disruptions, or other circumstances outside our control.

5. Weather and Shipping Conditions

We take reasonable care when preparing and packaging our products for shipment.

Some of our products are formulated and packaged with product protection and stability considerations in mind. Customers should follow the storage instructions provided on the product label upon receipt.

Although we take reasonable precautions, we cannot control conditions that may occur during transportation or after delivery.

6. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If an order is returned to us because the customer provided an incorrect or incomplete address, additional shipping charges may apply if we need to reship the order.

Please contact us as soon as possible if you notice an error in your shipping address after placing an order.

We cannot guarantee we can change an address after an order has been processed or shipped.

7. Delayed or Lost Packages

Once we hand an order over to the shipping carrier, delivery is subject to the carrier's procedures and conditions.

If tracking shows that a package is delayed, customers should first check the tracking information provided by the carrier.

If you believe your package has been lost or has not arrived within a reasonable period after the expected delivery date, please contact us at info@asma-wellness.com with your order number and tracking information.

We will make reasonable efforts to help you communicate with the carrier and resolve the issue.

8. Damaged Packages

If your order arrives damaged, please contact us as soon as possible at info@asma-wellness.com.

Please provide:

• Your order number
• A description of the damage
• Photographs of the shipping package and the damaged product

Do not discard the product or packaging until we have had an opportunity to review the issue, unless doing so is necessary for safety reasons.

Damaged, defective, incorrect, or missing items may be eligible for a replacement or refund under our Refund & Return Policy.

9. International Shipping

We are currently focused primarily on shipping within the United States.

We are exploring international shipping options and may make shipping available to additional countries in the future.

International orders, when available, may be subject to additional shipping charges, customs requirements, duties, taxes, import restrictions, or other fees imposed by the destination country.

Unless expressly stated otherwise at checkout, these charges are the customer's responsibility.

International shipping availability depends on the destination country and the products ordered.

10. Shipping Questions

If you have questions about shipping or your order, please contact us:

Asma Wellness LLC
Brand: SEIURA
Email: info@asma-wellness.com
Website: asma-wellness.com

We are happy to help with questions regarding your order and shipping status.

Last Updated: September 8, 2026